Legal Notice & Privacy Statement 1.0 Application 1.1 These legal notices apply to your use of gmlondon.com (‘the website’), which is owned and operated by UPP Architects + Town Planners 1.2 By accessing, browsing or submitting data to the website you agree to be bound by these terms and to comply with all applicable laws, rules and regulations. 1.3 If you do not accept these terms in full, then you do not have permission to access the contents of the website and therefore should cease using it immediately. 2.0 Material on the site The material in this website is for general information only. Appropriate professional advice should be taken before taking or refraining from action based on it. UPP Architects + Town Planners accepts no liability for any reliance upon the contents of this website. You may access other websites from the website and this website may refer to other websites. UPP Architects + Town Planners accepts no liability in connection with any other website. 3.0 Copyright and trade marks 3.1 In consideration of agreeing to your use of the website, you acknowledge that the ownership in any intellectual property rights (including, for the avoidance of doubt, copyright) in the website belongs to UPP Architects + Town Planners. Accordingly, any part of the website (or its source code) may not be used, transferred, copied or reproduced in whole or in part in any manner other than for the purposes of utilising the website meaning that you may only display it on your computer screen and print it out on your printer for the sole purpose of viewing its content. 3.2 You may only use the trademarks featured on the website for the purpose of displaying the website on your computer screen or printing out the website on your printer in accordance with the previous paragraph. 4.0 Links 4.1 We do not make any warranties, representations or undertakings about the content of any other website which may be referred to or accessed by hypertext link from the website, and we do not endorse or approve the content of such third party websites. 4.2 Other websites wishing to link the website from their websites must contact UPP Architects + Town Planners (info@upp-planning.co.uk) and may only do so once they are in receipt of written authorisation. 5.0 Liability Please be aware that to the extent permitted by law, we do not accept liability in respect of the website or your use of it. 6.0 Jurisdiction Use of the website is subject to the laws of England and Wales, and the exclusive jurisdiction of the English Courts. 7.0 Privacy statement The Data Protection Act 1998 (‘the Act’) is designed to protect individuals about whom information is entered and stored on computer and other systems. Accordingly, it lays down strict standards of accuracy, relevance and care of such data including how it may be divulged. Any data about individuals you enter onto our website directly or include in any message to us will be subject to the Act and you are responsible for its accuracy and relevance and must have the authority to disclose it and for us to utilise it for the purposes of any arrangements concluded for or by you through this website. Utilising the data for such purposes may involve the transfer outside the European Economic Area of data which you have given to us. If you are in any doubt about any data please feel free to e-mail us with details of the problem first. Cookie Usage About Cookies Cookies are small text files, typically made up of words and numbers, that are placed on the device you are using by websites that you visit. Cookies do a variety of useful jobs and are widely used in order to make websites work, or work more efficiently and provide information to the owners of the site. This website sets a range of cookies including analytical cookies that enable Google Analytical software to work. We use Google Analytics to collect information that helps us to accurately calculate the number of visitors to our website and see how these visitors move around the site when they are using it. These cookies may collect the IP address of your device but do not collect or store personal information that can identify you as a visitor. This information can only be seen by the relevant teams at UPP Architects + Town Planners, We Are Capri Ltd and Google and never shows any confidential information. The data collected by these cookies is anonymous and is used to improve how our website works and the services we offer to our customers. Cookies we use: Analytics We use the following four Google Analytical performance cookies: • utma This enables us to ascertain the number of unique visitors to our site and is updated with each page view. The cookie remains in existence for a period of 2 years either from initial creation or a subsequent update. • utmb This cookie is used to establish and continue a user session on our site. Each time a user visits a different page this cookie updates for a further 30 minute period. The cookie then remains in existence for a further 30 minutes, either from initial creation or a subsequent update. • utmc This cookie operates in conjunction with the -utmb cookie to determine whether or not to establish a new session for the user. The cookie remains in existence until you have closed your browser. • utmz This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view and expires 6 months from initial creation or a subsequent update. Click here for more information about the cookies used by Google Analytics. Content Management Cookies are set by the Content Management System (CMS) that we use to edit the content on our website. This allows our CMS to determine if the person accessing the site is a site administrator so that, when logged in, they can perform quick edits on a page. Interest-based advertising These cookies allow third parties to identify what you find popular, allowing a more personalised and relevant selection of advertisements to be displayed when you browse the internet. They normally won’t just be from us, but build an overall, but anonymous, picture of an individuals preferences based how they have browsed the internet, in order to deliver more relevant advertising. Google Ads manages display advertising around the site, and gathering data for targeted advertising. Managing cookies Most web browsers will allow some management of cookies via your browser settings. For further information about managing cookies, please visit www.aboutcookies.org. For further information about cookies, please visit www.allaboutcookies.org.
PRIVACY NOTICE UPP are an architecture and urban planning company and as such it may be necessary to collect personal information/data in connection with these types of activities when dealing with general enquiries and/or progressing a client’s matter. As we will collect, process and store information/data from you and/or from third parties we are obliged under the General Data Protection Regulation 2018 (“GDPR”) and the Data Protection Act 1998 to inform you of the information that we may collect, how we collect the information, the purpose, how we store the information and the length of time of storage. Data Data can be: • Personal information such as name, postal and email addresses, telephone numbers etc. How We Collect Personal Data We collect personal data in a number of ways and these include but are not limited to: • When you contact us on the telephone in respect of an initial enquiry; • When you email us with an enquiry; • When you provide us with general background information; • When you provide us with specific information; • When you provide a review following the completion of your matter that is used on our website with your permission • When you follow us on any social media channel such as LinkedIn/Facebook/Twitter Source of Information/Data • From yourself; • From third parties with whom we have an association and who has referred you to us and/or sent us tenders to potentially provide our services to you. • Agents/lawyers who are employed in regard to sale of [BUSINESS NAME] properties. Purpose/Reason for Processing Data Personal data may be collected for the purpose of: • Fulfilling the terms of the contract/project under the terms and conditions with you; • Providing our services to you; • Complying with any legal requirements; including the sale of UPP properties. • Communicating with you; • Contacting such necessary organisations/companies or any other bodies for the purposes of carrying out our services for you. Restricted Use of Personal Data Only relevant personal data shall be taken from you for the necessary fulfilment of our services to you. On receiving enquiries from potential clients/potential buyers by telephone or by email or through the form on our web sites, we will store personal information relating to your telephone number/email and postal address on our computer system for the purpose of communicating with you now and in the future. Limited Access to Data • Data shall be processed and used by the Company and/or by our staff when necessary. • Relevant data may also be used and stored by the following persons/organisations: o Architects and other professionals etc involved on the contract/project and/or completing services associated with it o Agents/lawyers involved in the sale of UPP properties In all such cases we shall ensure that all external parties shall be GDPR compliant and observe the duty of confidentiality. How we may Use Your Data other than for the Performance of the Contract. • Direct and/or indirect marketing; Storage of Data We shall retain your personal data for as long as necessary for the purpose for which the personal data is processed. In most cases following the completion of your matter it will be necessary to retain your data for up to 7 years to comply with any contractual and/or statutory obligations such as dealing with any complaints/claims that may arise. Right to Request a Copy of your Data Under the GDPR you are entitled to request a copy of your personal data which we hold on you such as your name, address, date of birth etc. If you require a copy of your personal data you must contact Motti Ifergan or Enrique Alonso Blanco or by email at info@upp-planning.co.uk Complaints about the Use of Personal Data If for whatever reason you are unhappy on how we have processed or used your data then you can raise a complaint and we will take steps to investigate the matter for you.
DATA PROTECTION POLICY 1 Overview 1.1 The Company (sometimes referred to as “We”) takes the security and privacy of your data seriously. We need to gather and use information or ‘data’ about you as part of our business and to manage our relationship with you. We intend to comply with our legal obligations under the Data Protection Act 2018 (the ‘2018 Act’) and the EU General Data Protection Regulation (‘GDPR’) in respect of data privacy and security. We have a duty to notify you of the information contained in this policy. 1.2 This policy applies to clients or prospective clients. If you fall into one of these categories then you are a ‘data subject’ for the purposes of this policy. 1.3 The Company has measures in place to protect the security of your data in accordance with our Data Security Policy. A copy of this can be obtained from Susan Brown the Data Protection Officer. 1.4 The Company will hold data in accordance with our Data Retention Policy. A copy of this can be obtained from Susan Brown. We will only hold data for as long as necessary for the purposes for which we collected it. 1.5 The Company is a ‘data controller’ for the purposes of your personal data. This means that we determine the purpose and means of the processing of your personal data. 1.6 This policy explains how the Company will hold and process your information. It explains your rights as a data subject. It also explains your obligations when obtaining, handling, processing or storing personal data in the course of working for, or on behalf of, the Company. 1.7 It is intended that this policy is fully compliant with the 2018 Act and the GDPR. If any conflict arises between those laws and this policy, the Company intends to comply with the 2018 Act and the GDPR. 2 Data Protection Principles 2.1 Personal data must be processed in accordance with six ‘Data Protection Principles.’ It must: • be processed fairly, lawfully and transparently; • be collected and processed only for specified, explicit and legitimate purposes; • be adequate, relevant and limited to what is necessary for the purposes for which it is processed; • be accurate and kept up to date. Any inaccurate data must be deleted or rectified without delay; • not be kept for longer than is necessary for the purposes for which it is processed; and • be processed securely. We are accountable for these principles and must be able to show that we are compliant. 3 How we define Personal Data 3.1 ‘Personal data’ means information which relates to a living person who can be identified from that data (a ‘data subject’) on its own, or when taken together with other information which is likely to come into our possession. It includes any expression of opinion about the person and an indication of the intentions of us or others, in respect of that person. It does not include anonymised data. 3.2 This policy applies to all personal data whether it is stored electronically, on paper or on other materials. 3.3 This personal data might be provided to us by you, or someone else (such as your professional team), or it could be created by us. 3.4 Personal data includes for example: • your contact details namely: o your email address o your telephone numbers o your postal address 4 Special Categories of Personal Data 4.1 Some information is regarded as special due to its sensitivity and which may need greater protection. It is not envisaged that we will hold such categories of personal data. 4.2 ‘Special categories of personal data’ are types of personal data consisting of information as to: • your racial or ethnic origin; • your political opinions; • your religious or philosophical beliefs; • your trade union membership; • your genetic or biometric data; • your health; • your sex life and sexual orientation; and any criminal convictions and offences. We may hold and use any of these special categories of your personal data in accordance with the law. 5 How we define processing 5.1 ‘Processing’ means any operation which is performed on personal data such as: • collection, recording, organisation, structuring or storage; • adaption or alteration; • retrieval, consultation or use; • disclosure by transmission, dissemination or otherwise making available; • alignment or combination; and • restriction, destruction or erasure. This includes processing personal data which forms part of a filing system and any automated processing. 6 How will we Process and Use your Personal Data 6.1 The Company will process your personal data (including special categories of personal data) in accordance with our obligations under the 2018 Act. 6.2 We will use your personal data for: complying with any legal obligation; liaising with professional teams e.g. architects, designers etc for the proper conduct of the contract 7 When we might Process your Personal Data 7.1 We have to process your personal data in various situations: • For the proper conduct of the contract/project • For liaison with professional teams etc • For any other reason which we may notify you of from time to time. 8 Sharing your Personal Data 8.1 We might share your personal data with in accordance with the contract/project requirements to carry out and perform our services for you. 8.2 We require those companies/practices to keep your personal data confidential and secure and to protect it in accordance with the law and our policies. They are only permitted to process your data for the lawful purpose for which it has been shared and in accordance with our instructions. 8.3 We do not send your personal data outside the European Economic Area. If this changes you will be notified of this and the protections which are in place to protect the security of your data will be explained. 9 Subject Access Requests 9.1 Data subjects can make a ‘subject access request’ (‘SAR’) to find out the information we hold about them. This request must be made in writing. 9.2 If you would like to make a SAR in relation to your own personal data you should make this in writing to Susan Brown. We must respond within one month unless the request is complex or numerous in which case the period in which we must respond can be extended by a further two months. 9.3 There is no fee for making a SAR. However, if your request is manifestly unfounded or excessive we may charge a reasonable administrative fee or refuse to respond to your request. 10 Your Data Subject Rights 10.1 You have the right to information about what personal data we process, how and on what basis as set out in this policy. 10.2 You have the right to access your own personal data by way of a subject access request (see above). 10.3 You can correct any inaccuracies in your personal data. To do so you should contact Susan Brown. 10.4 You have the right to request that we erase your personal data where we were not entitled under the law to process it or it is no longer necessary to process it for the purpose it was collected. To do so you should contact Susan Brown. 10.5 While you are requesting that your personal data is corrected or erased or are contesting the lawfulness of our processing, you can apply for its use to be restricted while the application is made. To do so you should contact Susan Brown. 10.6 You have the right to object to data processing where we are relying on a legitimate interest to do so and you think that your rights and interests outweigh our own and you wish us to stop. 10.7 You have the right to object if we process your personal data for the purposes of direct marketing. 10.8 You have the right to receive a copy of your personal data and to transfer your personal data to another data controller. We will not charge for this and will in most cases aim to do this within one month. 10.9 With some exceptions, you have the right not to be subjected to automated decision-making. 10.10 You have the right to be notified of a data security breach concerning your personal data. 10.11 In most situations we will not rely on your consent as a lawful ground to process your data. If we do however request your consent to the processing of your personal data for a specific purpose, you have the right not to consent or to withdraw your consent later. To withdraw your consent, you should contact Susan Brown. 10.12 You have the right to complain to the Information Commissioner. You can do this be contacting the Information Commissioner’s Office directly. Full contact details including a helpline number can be found on the Information Commissioner’s Office website (www.ico.org.uk). This website has further information on your rights and our obligations. 11 Security Policy 11.1 We will endeavour to hold records about you (on paper and electronically) in a secure way to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures. 11.2 Examples of security include: • Keeping filing cabinets locked after business hours; • Having computer screens locked when not in use during the course of the day; • controlling access to systems and networks so as to stop people who are not allowed to view your personal information from getting access to it; • Ensuring the offices are securely locked in the evening; • Training staff on how to handle information and to immediately report to us if something goes wrong. 12 Retention Policy We will retain your personal data for as long as it is necessary for the purposes for which the personal data are processed. In most cases it may be necessary to retain your data for up to 7 years to comply with any contractual or statutory or insurance purposes such as dealing with claims for alleged negligence. When data is no longer required to be retained then it shall be deleted/securely destroyed.